About Business Watch

Business Watch is a smart, QR-driven feedback platform designed specifically for businesses to gather real-time insights from their customers. We believe the best way to improve service is by listening directly to those who matter most — the guests.

By placing unique QR codes on business tables, guests can scan and instantly access a tailored feedback form for that location. This allows business owners to quickly understand issues related to food quality, availability, service, and ambiance without requiring paper forms or complex systems.

Our platform supports:

• Multiple question types: single choice, text, file uploads
• Trigger-based follow-up questions (e.g., if "Poor", ask why)
• Photo proof uploads for better reporting
• Business-specific data collection
• Multi-location management for chains
• Real-time analytics and insights

Whether you're managing a single business or a large chain, Business Watch provides the tools you need to monitor satisfaction, resolve issues quickly, and consistently improve the guest experience.